Tracked delivery anywhere in the UK. It is free on orders of £100 or more, and a flat £25 below that. Allow 5 to 7 days, after a 24 to 48 hour handling time.
Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have 14 days from delivery to cancel for any reason, and a further 14 days to send it back in resaleable condition. We allow 15. We refund the price you paid, including standard delivery. You cover the cost of returning it unless the item is faulty.
If it arrives faulty, damaged or not as described, we put it right at no cost to you under the Consumer Rights Act 2015, return postage included.
An optional line you can add at checkout. It goes to carbon reduction projects rather than to anything that arrives in the box.
Manufacturing, packing and shipping an order produces emissions. This line is a voluntary GBP 3 contribution towards projects that reduce or remove carbon dioxide, and it is added to an order rather than sold on its own.
It is not a product and nothing is dispatched. If you would rather not, leave it out of the basket and your order is unaffected.
A carbon credit offset is a way of paying for a reduction in emissions somewhere else to set against emissions you have caused. The projects behind them are usually renewable generation, forestry, or methane capture.
Offsetting is a partial answer and it is worth saying so. It does not undo the emissions of a delivery. It funds a reduction elsewhere, which is a real thing and a smaller thing than not emitting in the first place.
We already changed the packaging to the Eco Pack and we work with the delivery providers on the routing. This line is the part a customer can choose to add.
Three pounds is a small contribution and it is meant to be. It is priced so that adding it does not require a decision.
Still deciding?
Not sure yet? That is fine.
You can change your mind. Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 you have 14 days from delivery to cancel for any reason, and this store allows 15, plus a further 14 days to send it back in resaleable condition. We refund the price you paid, including standard delivery.
If it turns up faulty, damaged or not as described, that is on us. The Consumer Rights Act 2015 covers you, we pay the return postage, and you can have a repair, a replacement or your money back. Read the full detail on our refunds and returns page, or ask us anything before you order.
A Carbon Credit Offset is a mechanism that allows individuals or organizations to compensate for their greenhouse gas emissions by investing in projects that reduce or remove carbon dioxide from the atmosphere. It essentially helps to balance out the environmental impact of activities by supporting initiatives that promote sustainability and reduce carbon emissions.
How does a Carbon Credit Offset work?
When you purchase a Carbon Credit Offset, the funds are invested in projects that are designed to reduce greenhouse gas emissions. These projects can include activities such as renewable energy generation, forest conservation, or methane capture. The reduction in emissions achieved through these projects is then measured and verified, and the corresponding carbon credits are generated. These credits represent a quantifiable reduction in greenhouse gas emissions and can be used to offset the carbon footprint of an individual, a company, or a specific activity.
Why should I consider purchasing a Carbon Credit Offset?
Purchasing a Carbon Credit Offset allows you to take responsibility for your carbon footprint and support projects that contribute to the fight against climate change. It provides an opportunity to offset the emissions associated with your activities by investing in sustainable initiatives that have a positive impact on the environment. By purchasing a Carbon Credit Offset, you can demonstrate your commitment to sustainability and contribute to a greener future.
How do Carbon Credit Offsets help the environment?
Carbon Credit Offsets help the environment by supporting projects that reduce greenhouse gas emissions. These projects can include renewable energy projects that replace fossil fuel-based energy sources, reforestation projects that sequester carbon dioxide from the atmosphere, or energy efficiency initiatives that reduce energy consumption. By investing in these projects, Carbon Credit Offsets help mitigate the environmental impact of human activities and contribute to the overall reduction of greenhouse gas emissions.
Are Carbon Credit Offsets regulated and verified?
Yes, Carbon Credit Offsets are regulated and verified to ensure their integrity and credibility. Various standards and certification bodies exist to assess and verify the projects that generate carbon credits. These bodies review project documentation, measure emissions reductions, and conduct on-site audits to ensure that the projects meet specific criteria and adhere to rigorous standards. This verification process provides transparency and confidence that the purchased offsets are legitimate and have a real impact on reducing carbon emissions.
Can I choose the projects to support with my Carbon Credit Offset?
Depending on the platform or provider, you may have the option to choose the specific projects you would like to support with your Carbon Credit Offset. Some platforms offer a selection of verified projects from different sectors, allowing you to align your offsetting efforts with causes that resonate with you. However, it's important to note that not all providers offer project selection, and in such cases, your offset funds are typically allocated to a portfolio of verified projects.
How are the carbon emissions associated with my purchase calculated for offsetting?
The calculation of carbon emissions associated with your purchase for offsetting depends on various factors, such as the type of product or service, the energy consumption during manufacturing or transportation, and the packaging materials used. Ecommerce platforms and organizations often collaborate with environmental experts or use established methodologies to estimate these emissions based on industry-specific data and standards.
Can I offset carbon emissions from previous activities or purchases?
Yes, some platforms or providers offer the option to offset carbon emissions from previous activities or purchases. This is often referred to as "retroactive offsetting." By calculating the emissions associated with past activities, you can offset them by purchasing the corresponding carbon credits. Retroactive offsetting allows you to take responsibility for emissions that have already occurred and supports the same types of projects as regular offsets.
Are Carbon Credit Offsets a permanent solution to carbon emissions?
While Carbon Credit Offsets are an important tool in mitigating carbon emissions and supporting sustainable projects, they are not considered a permanent solution on their own. Carbon Credit Offsets should be seen as part of a broader strategy that includes efforts to reduce emissions at their source through energy efficiency, renewable energy adoption, and other sustainable practices. It's important to combine offsetting with ongoing efforts to minimize carbon footprints and transition to a low-carbon economy.
How can I be sure that my Carbon Credit Offset has a real impact?
To ensure that your Carbon Credit Offset has a real impact, it's crucial to choose a reputable provider or platform that follows recognized standards and certifications. Look for transparency in project selection, verification processes, and reporting. Legitimate providers should provide clear information on the projects supported, including the emission reductions achieved and the methodologies used for verification. Additionally, you can research the credibility of the certification bodies associated with the provider to further validate their legitimacy.
Is my personal information secure?
Yes, we use industry-standard encryption and secure payment gateways to protect your information.
How can I contact customer support?
You can reach us via email at theteam@customersupport.care or through our AI chat.
Do I need an account to place an order?
No, you can checkout as a guest. However, creating an account allows for faster checkout and order tracking.
When will I receive my refund?
Refunds are processed within 24-48 hours after the returned item is received and inspected.
How do I start a return?
Visit our Returns Center /terms-conditions/returns-policy or contact customer support to initiate the process.
What is your return policy?
We offer a 15-day return window on most items. Products must be unused and in original packaging.
How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking link.
Can I modify or cancel my order after it's placed?
Orders can only be modified or canceled within 1 hour of placement. Please contact our support team as soon as possible.
How do I place an order?
Simply browse our products, add items to your cart, and proceed to checkout. Follow the prompts to enter shipping details and payment information.
I HAVEN'T RECEIVED MY ORDER YET! IS IT LOST?
If you have any concerns with your order, please contact our support team by email and they will be glad to assist you. Most emails are answered within 1 business day. Support Team: theteam@customersupport.care
HOW DO I KNOW IF MY ORDER HAS BEEN SHIPPED?
Once your order is shipped, it will be marked as complete in our database and you will receive a confirmation email with a tracking number.
DO YOU HAVE A SHOP LOCATION?
We are a “online supplier”, with no physical shop or premises. In this way, we are able to pass our considerable savings directly to you.
DO I GET A RECEIPT FOR MY ORDER?
You will be sent a receipt for your order by email after payment is made. You will also receive a confirmation email with a tracking number once your item has been shipped.
WHAT ARE YOUR DELIVERY OPTIONS AND HOW LONG WILL IT TAKE?
UNITED KINGDOM: Free delivery, 5-7 days Other countries: Free delivery, 7-10 days OUR DELIVERY PARTNERS
WHAT CURRENCY ARE THE PRICES DISPLAYED IN?
All of our prices are displayed in £GBP - British Pound
WHICH PAYMENT METHODS ARE ACCEPTED?
Credit and debit cards through Stripe, and PayPal. Those are the two routes the checkout on this site actually offers.
Is the carbon credit offset compulsory?
No. It is an ordinary line you can add to the basket or leave out, and leaving it out changes nothing else about your order, your delivery or your price.
Will anything be delivered if I add the offset?
No. Nothing is dispatched and nothing arrives. It is a contribution rather than a product, which is also why it does not affect your delivery date.
Does GBP 3 cover the whole footprint of my order?
It is a contribution towards it, not a settlement of it. The honest position is that offsetting funds a reduction somewhere else rather than undoing the emissions of a delivery, and we would rather say that than imply the order becomes carbon neutral.
Can I get the offset refunded if I return my order?
Yes. If you return the order the offset line is refunded with it, on the same 15 day window as everything else on this site.
The complete guide
What a carbon credit offset does and does not do
3 min readGutter Guards Company
We believe in taking responsibility for our environmental impact, & we want to offer you an opportunity to join us in making a positive difference
By selecting our voluntary carbon credit offset option during checkout, you can offset the carbon emissions associated with the production and delivery of your purchase
Voluntary Carbon Credit Offset Offer
We've partnered with reputable environmental organisations to estimate the carbon emissions generated throughout the lifecycle of your order, including manufacturing, transportation, and packaging.
By offsetting your carbon emissions, you'll be actively contributing to global efforts to combat climate change.
You'll be supporting projects that reduce emissions equivalent to the carbon footprint of your purchase, helping to create a more sustainable future for our planet.
Together, we can make a significant difference in the fight against climate change.
Join us in reducing carbon emissions and promoting a greener future by selecting the voluntary carbon credit offset option during checkout.
Not sure which material suits your ground, or how many metres a curved bed needs? Ask before you order. Free delivery across the UK on orders over £100.
Voluntary carbon credit offset offered by Gutter Guards Company (gutterguards.uk) at GBP 3 per order. It is an optional line added at checkout that contributes towards carbon reduction projects such as renewable generation, forestry and methane capture. Nothing is shipped and the order is unaffected if it is left out. Offsetting funds a reduction elsewhere rather than undoing the emissions of a delivery.
